Consumer Industries and Retail: Related Services
- Applications Development Services
- Successful applications development begins with proven, established processes that can be adapted and customized to meet your needs. That's where EDS excels. In addition, our personnel are unsurpassed when it comes to designing quality applications, extensions and enhancements that support your organization's business and technical needs.
- Consumer Direct Services
- EDS provides an end-to-end consumer direct solution that facilitates the flow of information from order to delivery. We capture customer intelligence, handle sales and service inquiries, process sales requests, and warehouse and distribute products for direct-to-consumer companies around the globe. And we can integrate online, retail, catalog, direct media and other channels into a seamless environment to give you a single view of your customers.
- Contact Center Managed Services
- EDS Contact Center Managed Services effectively manages your multiple customer service providers along with contact center processes and technologies enabling improved business performance and growth.
- Contact Center Outsourcing Services
- EDS Contact Center Outsourcing Services provides superior customer service and sales for complex, high-value customer transactions that address select end-to-end industry processes in a multichannel, multilingual customer contact center environment.
- Enterprise Application Solutions for Oracle E-Business Suite
- EDS' Enterprise Application Solutions for Oracle E-Business Suite product ensures that your applications portfolio and infrastructure are aligned to your business, operational and budget needs. And we employ our Designed for RunTM strategy that considers the function and expense of your systems and applications in totality so we can meet your goals and develop a modernization road map to your IT future.
- Network Management Services
- EDS’ network management solution delivers a globally consistent, high-performance service that helps alleviate complexity and mitigates risk to your organization. You’ll enjoy the convenience of having a single information technology (IT) partner coordinate everything from beginning to end, freeing you from administrative burdens and eliminating the frustration of dealing with multiple vendors.
- Order to Cash
- EDS’ Order to Cash Solution delivers consulting, integration and applications services to support retailers using G.O.L.D. Retail, a software package for merchandise management.
- RFID Assessment (Diagnostic)
- Our RFID capabilities include physical integration of tags and readers, integration of the middleware Savant interface, and back-end integration to enterprise and real-time applications.
- SOA & Integration Services
- A service-oriented architecture (SOA) and integration solution will enable you to streamline and modernize your IT structures while addressing legacy system and application issues. EDS SOA & Integration Services cover the full integration lifecycle: Assessment, Design and Development, and Management Services and incorporates the best practices learned since we began integrating complex application environments in 1995.
- Surveyor® Application Processing Services
- Surveyor® Application Processing Services streamlines the credit-granting process with an enterprise solution that automates the collection of data and applies your product specific decision criteria for reliable, consistent and timely decisions.