Applications Management Services – Enterprise: Executive Overview
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- Executive Overview
- Business Case
- Technical Summary
Enterprise Resource Planning (ERP)/Customer Relationship Management (CRM)
Complexity of maintaining applications. Cost unpredictability. Rapidly changing business priorities. Need for increased service quality.
To remain successful you need to reduce information technology (IT) operations and maintenance costs, and you need to increase the amount of discretionary funds available so you can invest it in other projects. Maintaining your edge demands that you foster stronger relationships with your customers and that means a greater reliance on Enterprise Resource Planning (ERP)/Customer Relationship Management (CRM) applications. But maintaining these mission-critical applications is becoming increasingly costly and complex.
To properly address these challenges you need effective application management; and that means it must match decisions, services and productivity with your business priorities. Because your applications are mission-critical to your business, you need a partner that has experience in managing ERP/CRM applications. Our EDS Designed for Run™ strategy considers the function and expense of your systems and applications in totality so we can meet your goals and develop a modernization road map to your IT future and provide you with a lower cost of ownership in getting there. EDS has a proven applications lifecycle management approach that can deliver continuous improvement and true value from your applications.
With EDS' Applications Management Services – Enterprise you have the means to manage the pressures associated with applications management. By aligning your enterprise applications and their performance and transforming your support organization and services, we can maximize business value and minimize the cost of your ERP/CRM environment. The bottom line is our Applications Management Services – Enterprise can help you lower your total cost of ownership by up to 30 percent over the lifetime of your applications.
EDS' Applications Management Services – Enterprise Can Also Help You:
- Control support costs and improve total cost of ownership by enabling you to increase investments in other areas of your business or extend the functionality of critical systems
- Better protect and maximize your ERP investments because you receive comprehensive enterprise applications support that meets your user, regulatory and related business requirements
- Enhance the performance, support and reliability of your ERP investments by reducing risk, improving operational controls and enabling you to focus your resources on other areas of your business
- Improve flexibility and scalability of your enterprise applications support model by giving you the capability to adjust quickly to changes in business priorities and variations in demand, such as new projects, mergers, acquisitions or divestitures
With more than four decades of applications management experience, supporting more than one million applications and more than 550 applications services clients worldwide, EDS has the expertise to manage your entire portfolio.
For more information about what EDS can do for you, submit a business inquiry.