Microsoft: Case Studies
- Austrian Federal Ministry for Economic Affairs and Labour (Web Portal)
- Until recently, the Ministry’s internal and external communications efforts were hampered by an inflexible, costly legacy system. In an effort to provide more responsive, citizen-centric services, the BMWA worked with EDS to improve the efficiency of the Ministry’s public Web portal and e-mail messaging system.
- Bank of Queensland, Australia (BOQ)
- Bank of Queensland wanted to transform its entire computing environment and chose EDS to help. Additionally, the bank contracted EDS to deliver an Internet banking capability within three months of commencement, and replace the legacy banking systems within 24 months.
- Commonwealth of Massachusetts
- The Uniform Commercial Code (UCC) is a statute governing commercial transactions that has been adopted in substantially the same form in all 50 states. When the UCC was revised in 2001, the Commonwealth of Massachusetts needed the technology to process UCC submissions electronically and process payment of fees. EDS provided the solution.
- Data Storage Solutions Provider
- This data storage solutions provider wanted to cut costs, improve the speed with which new desktops were deployed and control the impact of system intrusions. EDS proposed a leading-edge automated desktop solution that did just that.
- Department of National Defence Canada
- In order to better support and manage its global military and peacekeeping operations, the Canadian Department of National Defence (DND) wanted to replace its aging electronic messaging system.
- Friedreich's Ataxia Research Alliance
- When researchers at the University of Pennsylvania wanted to take a rare neurological disease from the research phase to the treatment era, it looked to EDS to revamp the time-consuming manual processes ailing its data gathering capabilities. Using leading-edge Microsoft software, EDS built an automated Web solution for collecting patient data and accelerating drug trials toward a cure.
- Government Department
- When a government department wanted to launch a massive, multiyear transformation program, EDS helped realign a complex IT architecture into a best-in-class modernized service tower-based infrastructure – improving productivity, enhancing performance and generating substantial savings.
- Handheld Computing Company
- When a major converged networking company decided to spin off its handheld computing subsidiary into a separate entity, the new company had to create a new global IT infrastructure from scratch in just a few weeks. Outsourcing with EDS provided the company with instant resources to help it hit the ground running.
- Insurance and Investment Company
- To improve its technology and operational support model, this company decided to outsource operations related to its closed block of policies. EDS and its Best Shore® solution proved to be the right answer.
- International Air Transport Association
- The International Air Transport Association's (IATA's) aging Cargo Account Settlement System (CASS), running on outdated technologies and disparate platforms in multiple countries, was becoming increasingly difficult to manage and use.
- Komatsu Europe International
- A new claims and warranty system relying on .NET architecture helped one of the world’s leading construction equipment companies complete its transition from an outdated mainframe infrastructure to a next-generation enterprise environment.
- Major Asia Pacific Financial Institution (Home Loan)
- This client’s aging Web platform was unwieldy, costly and did not support the best possible customer service. EDS developed a secure solution based on a Microsoft .NET platform that improved site usability and enabled the introduction of new products.
- Manitoba Government
- The Government of Manitoba had hit the limits of its fragmented IT structure. It called on EDS to plan and implement a secure, reliable and cost-effective technical environment that would serve as the foundation for e-government.
- Ministry of Transportation
- Italy's Driver Vehicle License Agency, a department of the Ministry of Transportation, needed to replace an aging IT environment that could no longer keep up with the demand for its vehicle licensing services.
- Service Alberta
- A printable overview of how EDS helped Service Alberta minimize costs and speed service by developing a multichannel infrastructure that enables citizens to conduct transactions online and supporting an integrated network of convenient storefront locations for those without computer access.