Manufacturing: Case Studies
- Abitibi
- Abitibi-Consolidated Inc. needed to replace its aging and unconsolidated order-to-cash systems with an integrated solution that could support the complete order-to-cash processes. It asked EDS to implement and enhance the solution as well as develop interfaces with customers, business partners and legacy systems.
- Daikin Europe NV
- As its European market grew, Asia-based air-conditioner manufacturer Daikin wanted to improve its customer service levels and maintain leaner inventory levels. EDS worked with the company to implement a Pan-European solution that unites production units with both suppliers and customers to ensure faster, more cost-effective delivery.
- Data Storage Solutions Provider
- This data storage solutions provider wanted to cut costs, improve the speed with which new desktops were deployed and control the impact of system intrusions. EDS proposed a leading-edge automated desktop solution that did just that.
- Delphi Packard Electric
- This electrical/electronics supplier saw the potential to maximize the return on investment (ROI) of its legacy environment and gain efficiency by reallocating its print services. In stepped EDS, helping to realize this vision and more. Today, Delphi Packard generates and distributes reports and data electronically, which cuts costs by 65 percent.
- EDS (Deploys SAP For Worldwide HR Management)
- When EDS set out in search of a self service HR portal for employees, SAP delivered just that – helping the company cut payroll costs, standardize training processes and improve productivity around the world.
- EDS (Enterprise Labs)
- Enterprise Labs had reached the capacity limits of its facilities. The team initiated an aggressive virtualization program, renovating a lab into a virtualization center capable of hosting 5,000 virtual servers.
- EDS (Global Online Documentation System)
- To sustain rampant growth, EDS needed a more agile, standardized system for managing purchasing, HR and finance within the organization. So the company rolled out an SAP solution that now unifies people, procedures and processes across the 65 countries in which it operates.
- EDS (Oracle)
- EDS worked with Oracle to customize EDS' Siebel Sales configuration tools, applying this technology to professional services instead of products for the first time. Today, EDS sales teams around the world can access the standardized portfolio catalog to build comprehensive customer quotes.
- Gates Corporation
- Exchanging tens of thousands of documents each month with customers and trading partners meant Gates Corporation needed fast, easy electronic data interchange (EDI) connections to modernize processes, handle a variety of standards and reduce expenses. EDS Business Exchange Services proved just the ticket.
- GETRAG
- GETRAG, the world’s largest independent manufacturer of transmissions, wanted to extend its IT infrastructure to three new Slovakian partners. During the project, GETRAG expanded the scope of the engagement to include enterprise-wide upgrades.
- Global Manufacturer (Integrated Product Development)
- A leading manufacturer set out to globalize its product development processes, which meant transforming its legacy engineering applications and integrating these systems within a global architecture. EDS delivered the end-to-end road map to get there.
- Global Manufacturer (Master Plan)
- A world-leading manufacturer looked to EDS for an end-to-end IT road map to help it streamline the import/export of products around the world. EDS delivered a multiyear transformation plan that has helped the company transition to a business-aligned IT architecture complete with seamless cross-regional order routing and global volume planning and forecasting capabilities.
- Handheld Computing Company
- When a major converged networking company decided to spin off its handheld computing subsidiary into a separate entity, the new company had to create a new global IT infrastructure from scratch in just a few weeks. Outsourcing with EDS provided the company with instant resources to help it hit the ground running.
- Imperial Chemical Industries (ICI)
- The acquisition of Imperial Chemical Industries (ICI) by industrial coatings leader AkzoNobel required ICI to close its share plans and transition staff in just four months. However, with ICI’s share value on the rise, the company needed ExcellerateHRO to ensure efficient, accurate payout to more than 300 participants all at once, while transforming ICI’s HR processes in support of a seamless merger.
- Infineon Technologies AG
- To maintain its leadership position in the highly competitive semiconductor market, Infineon outsourced core human resources (HR) functions for its Germany and Austria operations to EDS. The company now has consistent processes across country borders and a cost-effective, scalable system that adjusts to meet demands of a cyclical marketplace.
- International Materials Data System (IMDS)
- With environmental concerns a priority, many countries require automobile manufacturers to keep close track of all materials used in production. Lack of a standard, however, made information exchange difficult. EDS stepped up to the plate, creating a materials management system accessible across the supply chain – and across the globe.
- Komatsu Europe International
- A new claims and warranty system relying on .NET architecture helped one of the world’s leading construction equipment companies complete its transition from an outdated mainframe infrastructure to a next-generation enterprise environment.
- Large Global Automaker
- Facing intense market pressures, this company needed a solution to enable it to improve collaboration enterprise-wide, get products to market faster, and do more with less. EDS worked with the company and other vendors to implement a product lifecycle management solution that halved new vehicles' time to market and saved the client a billion dollars.
- Large Global Client (Warranty)
- To reduce spending on new equipment, this global enterprise stopped automatically replacing its office PCs when the three-year lease expired. However, repairs to these machines were no longer covered by warranty. EDS’ process helped the company better determine whether to repair or replace these machines with surplus equipment when issues arose.
- Leading Automaker
- This leading automaker wanted expansive Internet-based remote connectivity to better link its worldwide operations with corporate resources. EDS delivered a best-of-breed solution that ensures swift, secure and simple connectivity in more than 150 countries, including high-speed broadband and wireless capabilities.
- Leading South American Automaker
- This international auto manufacturer was the first to offer online vehicle sales in South America. But competitors were slowly gaining ground in the Internet marketplace. EDS headed a team that revamped the company’s Web site to offer better service, improved selection and more efficient delivery.
- Medical Device Manufacturer
- With the loss of a key component and a growing market with expanding needs, this manufacturer needed to redesign and enhance a remote cardiac monitoring system in short order. When unexpected delays and an already overextended development team threatened to derail the project, the company turned to EDS.
- Power Management Implementation
- Inspired by ClimateSavers, EDS wanted to align more than 90,000 computers to EnergyStar power management standards. Through an internal system and multiphase plan, the company implemented a small change with a big impact.
- Specialty Steel Manufacturer
- This European steel company had recently adopted an enterprise resource planning (ERP) solution from SAP to integrate operations at its multiple manufacturing sites. SAP solved many problems, but one challenge remained – finding staff with both the SAP expertise and steel-industry experience to provide ongoing support.
- STMicroelectronics
- With 43,000 employees in 31 countries around the world, STMicroelectronics (ST) frequently moves employees among Europe, Asia and North America. Since 1996, the company has relied on EDS to manage relocations – easing the burden on ST employees while minimizing costs.
- Supply Chain Management Company
- When a major supply chain management company wanted to outsource application support for its Oracle environment, it sought a partner that could minimize risk, reduce costs and enhance efficiency without compromising the value provided by its current Oracle system. EDS delivered a leading-edge application management solution.
- Thomas Built Buses
- Recently, Thomas Built Buses has moved toward an increasingly integrated technology environment. When upgrades to the company’s server architecture could not keep pace with data storage needs, EDS found a better solution. And when the company needed improved technology to facilitate the production of an innovative product, the EDS team was there.
- Toyota Motor Europe
- When Toyota collaborated with Peugeot/Citroen to manufacture a series of compact cars in the Czech Republic, the company turned to EDS for its many years of automotive industry expertise, vast global reach, and proven end-to-end plant start-up methodology and experience.
- U.S.-based Automaker
- For this company’s EDS-staffed customer assistance center (CAC), EDS implemented a powerful Siebel CRM solution that improves customer contacts, supports multiple e-commerce opportunities and increases productivity.
- Volkswagen AG
- EDS developed a tool that enables Volkswagen’s enterprisewide procurement organization to manage and track activities within a multiproject environment.
- Xerox (Business Value Case Study)
- When Xerox EMEA set out to cut costs and increase the resources available to support its legacy environment, it looked to IT partner EDS. EDS relied on onshore and offshore resources to help Xerox centralize support for 96 business-critical applications and transition to a new eSAP-based business application.
- Xerox (EDS' Best Shore®)
- The European subsidiary of Xerox wanted to reduce costs and reinvest the savings in new applications. EDS consolidated the company’s onshore and offshore resources using EDS’ Best Shore approach, providing a robust support structure for critical legacy applications and optimizing the IT environment for a new SAP solution.