Germany: Case Studies
- Daikin Europe NV
- As its European market grew, Asia-based air-conditioner manufacturer Daikin wanted to improve its customer service levels and maintain leaner inventory levels. EDS worked with the company to implement a Pan-European solution that unites production units with both suppliers and customers to ensure faster, more cost-effective delivery.
- DHL Network Global
- Equipped with aging and non-integrated technologies, the daily management and tracking of hundreds of flight and truck movements worldwide had become costly and inefficient for DHL. EDS upgraded the infrastructure and implemented a new, fully integrated solution based on a number of best-in-class air and road transportation applications.
- Fin-Force
- When Fin-Force, a leading third-party payment processor, set out to protect its assets from risk and promote customer service, it looked to EDS to help implement a best-in-class risk analysis solution.
- German Federal Armed Forces
- When European military doctrines required that Germany transform its military capabilities for the 21st century, the German Armed Forces enlisted EDS to deliver an automated materiel tracking solution for the logistics supply chain.
- Government Department
- When a government department wanted to launch a massive, multiyear transformation program, EDS helped realign a complex IT architecture into a best-in-class modernized service tower-based infrastructure – improving productivity, enhancing performance and generating substantial savings.
- Infineon Technologies AG
- To maintain its leadership position in the highly competitive semiconductor market, Infineon outsourced core human resources (HR) functions for its Germany and Austria operations to EDS. The company now has consistent processes across country borders and a cost-effective, scalable system that adjusts to meet demands of a cyclical marketplace.
- International Air Transport Association
- The International Air Transport Association's (IATA's) aging Cargo Account Settlement System (CASS), running on outdated technologies and disparate platforms in multiple countries, was becoming increasingly difficult to manage and use.
- International Materials Data System (IMDS)
- With environmental concerns a priority, many countries require automobile manufacturers to keep close track of all materials used in production. Lack of a standard, however, made information exchange difficult. EDS stepped up to the plate, creating a materials management system accessible across the supply chain – and across the globe.
- Komatsu Europe International
- A new claims and warranty system relying on .NET architecture helped one of the world’s leading construction equipment companies complete its transition from an outdated mainframe infrastructure to a next-generation enterprise environment.
- Leading European Car Manufacturer
- To cut costs and ensure a consistent response to vehicle problems, this manufacturer turned to EDS for help implementing a single continentwide customer-service operation.
- Lufthansa Airlines
- To integrate a new passenger service system (PSS) into its IT environment, Lufthansa needed to find a way to bridge the new system with data housed in its numerous legacy applications.
- TUI AG
- With hundreds of flights in progress across Europe at any given time, Germany’s TUI needed a way to balance changing customer demand with the most cost-effective routes. EDS’ axsFlightplanning solution communicates in real time with reservations and crew-management systems to deliver maximum fuel efficiency without compromising service.
- Vodafone Germany
- When Vodafone Germany wanted to streamline its sales system across its German retail locations, EDS proposed the Vodafone Retail Application for Shops (VORAS).
- Volkswagen AG
- EDS developed a tool that enables Volkswagen’s enterprisewide procurement organization to manage and track activities within a multiproject environment.