Infineon Technologies AG
Agile Outsourcing Solution Improves Human Resources Services
The market for semiconductors is one of the world’s most important – with a volume of more than USD $150 billion – as well as one of the most competitive. So Infineon Technologies AG, the sixth largest production company for semiconductors in the world, is always on the lookout for innovative ways to strengthen its market position. In October 2003, Infineon saw an opportunity to address one of the industry’s core challenges: the cyclical nature of demand for new semiconductors. The manufacturer decided to better align operational costs with revenues by creating a more flexible human resources administration process through outsourcing. Infineon chose EDS to handle core functions of its HR department.
With nearly two-thirds of Infineon’s 32,000 employees based in Germany and Austria, consistent HR administration in both countries was a priority. In addition to a more streamlined HR environment, the chip producer wanted to improve the quality of service for employees and bring down total operational costs for HR. For all of Infineon’s concerns, EDS delivered an answer.
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