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City of Anaheim

Emergency Response Teams Integrate Databases and Information Systems

City of Anaheim Case Study

To accelerate its response to local emergencies, Anaheim needed to improve information-sharing among police, fire and public works departments. IT partner EDS delivered this and more with an unprecedented virtual emergency management solution. Anaheim's Enterprise Virtual Operations Center (EVOC) consolidates information from each department's information systems and connects data warehouses citywide through a portal interface that delivers a realistic three-dimensional presentation of the emergency scene. EVOC arms officials with a complete, fully integrated view of events as they happen. Authorized employees can access voice, video and data transmissions with automated workflows to guide them through standardized response strategies. This first-of-its-kind solution has been instrumental in helping city officials make smarter, faster decisions and save lives.

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