Government: National/Federal Government
We Help Federal and National Level Government Agencies Develop Innovative Solutions
EDS Selected for U.S. General Services Administration Contact Center Program
EDS today announced it has been selected by the U.S. General Services Administration (GSA) to provide call center services for all federal government agencies under the newly awarded USA Contact contract. EDS is one of nine companies that may compete for task orders under the $2.5 billion Indefinite Delivery/Indefinite Quantity contract.
Read more about EDS Selected for U.S. General Services Administration Contact Center Program
EDS has collaborated with national/federal government entities for more than 40 years. We have extensive expertise supporting major government initiatives that range from revenue and tax modernization to defense transformation, welfare and benefits redesign, and transportation safety enhancement.
EDS provides innovative information technology services and solutions that support the principle services of government. Our solutions enable national/federal governments to focus on their core missions and become more agile in delivering constituent services. By leveraging industry best practices and innovative technologies, we help governments achieve the benefits they seek:
- Delivery of superior public value at lower costs
- Increased productivity
- Enhanced information security
- Achievement of better policy outcomes
With more than 20,000 employees serving government clients in 25 countries, EDS understands the business of government. We also have a strong presence in the UK, Canada, New Zealand, and Australia.
Client Excellence Center Achieves Highest Quality Assessment for Second Time
The EDS U.S. Government group’s Center for Enabling Client Excellence (CECE) has been reassessed at the Carnegie Mellon University Software Engineering Institute's highest rating of Level 5 for Capability Maturity Model Integration (CMMI). This rating, which measures a company's systems and software process effectiveness, is the second CMMI Level 5 rating for an EDS organization based in the United States.
Contract Vehicles Overview
U.S. federal government agencies can purchase EDS’ services through a wide array of acquisition contracts. These contracts offer purchasing officers the advantages of convenience, flexibility, and speed.
See the complete contract vehicle list, search by type of contract, or do a general search on contract vehicles.