Airports and Ground Handling Companies
Where the Rubber Meets the Tarmac
The Challenge
Checking-in passengers. Displaying flight information. Handling baggage. Tracking cargo. Matching aircrafts and gates. Providing security. Controlling air traffic. Maintaining runways. Airport operators manage an incredible amount of information to keep air traffic moving smoothly.
Unfortunately, many airports are operating IT systems that are inflexible, expensive and difficult to maintain. Consequently, these airports are not achieving the levels of customer service and operational efficiencies that they should.
The Answer
EDS services are designed ensure that your IT systems provide you with the flexibility you need, while ensuring that your systems are reliable, secure and cost-effective. We help you apply information technology to generate bottom-line results. Among the services provided by EDS:
- Business Process Outsourcing Services (BPO)
- Customer Relationship Management (CRM) Services
- Finance & Accounting Services
- HR Services
- Document Processing Services
- Supply Management Services
- Application Support Services
- Applications Development Services
- Applications Modernization Services For Airlines
- Enterprise Applications
- Application Management Services
- Integration and SOA
- Infrastructure Outsourcing Services
- Workplace (Desktop) Services
- Data Center Modernization Services
- Networking Services
- Security and Privacy Services
The Results
With 9,000 experienced professionals serving the transportation industry, EDS is unmatched when it comes to understanding and addressing your critical business and technology issues. You get solid solutions that make a tangible impact on your business.
Airlines Industry Contact Information
EDS Consumer Travel Segment Leader: Eric Harte
Eric Harte serves as vice president, EDS Consumer Travel. In this role, Harte is responsible as the EDS general manager for the delivery of service, client relationship management and overall segment growth of EDS’ global airline business.
EDS Travel & Hospitality Expert: Kevin Short
Kevin Short has more than 20 years of experience in the travel industry, including experience with airlines, leisure travel, hospitality technology and electronic distribution. Short's strengths in reservation services, revenue management and brand transformation have contributed to building and transforming major airlines, including serving as the managing director of international revenue management and the vice president of revenue management. Short is focused on determining the strategy and plans a customer needs to expand through innovation, streamline back office operations and improve business performance.
For more information about what EDS can do for you, submit a business inquiry.
Transportation Industry
Behind the success of airlines, travel & hospitality providers and freight companies is an ally, EDS. Helping achieve increased efficiencies and new levels of collaboration and standardization, EDS keeps them moving people and materials more efficiently.