Banking
The Challenge Facing the Banking Industry
Saturated markets. Fierce competition. Limited opportunities for growth. Now more than ever, it's important to find ways to reduce costs, increase efficiencies, minimize customer churn and better position yourself for growth via mergers and acquisitions. Beyond that, there's increasing pressure for:
- Innovation in products and business models
- Greater customer-centric online, self service and Internet capabilities
- Clearer and more accurate regulatory reporting
- Better risk management and compliance with Basel II and other regulatory initiatives
The Answer
What does it take to survive in this highly competitive environment?
- A comprehensive information technology (IT) strategy focused on addressing each issue
- Related technology initiatives to enrich and enhance self-directed, online access and develop multifunctional collaboration platforms
- Rapidly deployable products and solutions that help you maintain compliance while growing revenue
- CRM solutions that will enable you to reduce turnover and use customer data to maximize profitability
- Integration of a “right-sized” application portfolio to help you create efficiencies throughout your organization
In short, you need a knowledgeable ally helping you orchestrate all the right solutions. That's exactly what you'll find in EDS, an HP company. For nearly 40 years, we've been a leader in providing information technology to the financial clients in the U.S. And, with 50 percent of our financial clients located overseas, we offer insights into the issues and challenges that face global institutions wishing to expand abroad. Currently we're helping banks around the world meet their objectives with a wide array of services that include:
- Commercial Card Services
- Consumer Card Services
- Consumer Loan Services
- Contact Center Outsourcing Services
- EDS*PAY for Automated Clearing House Services
- EDS*PAY for Check 21 Services
- EDS*PAY for Check Processing Services
- EDS*PAY for Convenience Pay Services
- EDS*PAY for Remittance/Lockbox Services
- EDS*SEND Electronic Notification Services
- Merchant Acquirer Services
- Unified Communications Services
The Results
With EDS, your organization can continually uncover ways to stay a step ahead of the competition and open up new opportunities to create savings, efficiencies and competitive advantage. For example:
- A leading Canadian bank streamlines processes to increase its compensation analysts' productivity by 55 percent.
- A leading bank triples its capacity to process new credit card applications, enabling it to increase credit card volume by 600 percent.
- An online bank achieves compliance and in the process develops a strategy for reducing capital requirements and introducing best practices to its organization.
The future of banking will be shaped by information technology. With EDS, you have a partner who is committed to keeping you at the forefront of innovation.
- See our complete list of services
- Read our Banking case studies
- Download the Banking Overview PDF, 753K
- The Subprime Decline and IT: Technology’s Role in Restoring The Market PDF, 199K
Capital Markets Industry Contact Information
EDS Financial Services Leader: Michael Coomer
Michael Coomer is the global leader of EDS' Global Financial Services group. He brings to this position more than three decades of information technology (IT) experience, including deep expertise across the financial services, telecommunications and defense industries. As global leader, he works to strengthen the company's market share in the global financial services arena, which represents more than $4 billion in annual revenue for EDS in 30 countries.
Read the Michael Coomer biography.
EDS Vice President, U.S. Financial Services Industry: Mark DeBenedictus
Mark DeBenedictus is vice president of U.S. Financial Services. He is responsible for leading business operations and driving growth in this multibillion dollar market including banking, insurance and capital markets. In this role, DeBenedictus oversees development of industry strategy, client relationships, and go-to-market plans for industry solutions and business partners in Canada, Mexico and the United States.
Download the Mark DeBenedictus biography.
Financial Services Industry
Behind the success of the world's leading financial institutions is an ally, EDS. Helping with CRM, business process outsourcing, check processing, and consumer card and loan services, EDS minimizes their costs and optimizes their productivity.